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https://www.ses.lu.se/en/education/start-autumn-semester-2023/welcome-joint-masters-programme-tourism-development-culture - 2025-11-23

Spring 2024 Semester 2SMMX21 Methods in Social Sciences (15 credits)SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMX22 Service Development and Entrepreneurship (15 credits)SyllabusReading listExaminerFor specialisation RetailSMMV23 Service Logistics (7.5 credits)SyllabusReading listExaminerSMMV24 Retail Marketing: Theoretical Perspectives and Concepts (7.5 credi

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-21 - 2025-11-23

SMMY31, 7,5 credits The course aims to provide students with theoretical and conceptual knowledge and practical skills for managing and sustaining quality in organizational contexts. The course consists of three parts. The first part introduces the historical development and evolutions of managing quality in organizational contexts. In the second part the students are introduced to key concepts, d

https://www.ses.lu.se/en/education/stand-alone-courses/sustainable-quality-management - 2025-11-23

Welcome to our department this coming spring semester – both new and current students. Welcome new students!What are you studying?The Fashion Market: Innovation and Fashion Forecasting (SESA01)The Fashion Market: Fashion Communication and Sustainability (SESA02)Master's programmeWelcome back! The semester starts 20th of January. Year 1: Methods in Social Science (SMMX21)Course introduction: 2024-0

https://www.ses.lu.se/en/education/start-spring-semester-2025 - 2025-11-23

Khan Kasi, Business developer at IKEA in SwitzerlandWhat did you do before you started studying the Master’s programme in Service Management?Before joining the program, I was involved in managing Quality Management Systems and Information Security Management Systems. Specifically, I worked on implementing ISO standards, conducting internal audits, and ensuring compliance. This included obtaining c

https://www.ses.lu.se/en/education/masters-programmes/meet-our-alumni/what-khan-says-about-masters-service-management-supply-chain-management - 2025-11-23

Autumn Semester 2024 Semester 1SMMX11 Introduction to Service Management (7.5 credits) 2/9 – 1/10-24SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMV12 Introduction to Culture and Creativity Management (7.5 credits) 2/10 – 31/10-24SyllabusReading listExaminerFor specialisation Retailing and ConsumptionSMMM13 Introduction to Retailing and Consumption (7.5 credits)

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-22 - 2025-11-23

Alexandra Rosu, Application Consultant at PageroWhat did you do before you started studying the Master’s programme in Service Management?I got my Bachelor's degree in Business Administration, Public Service from Academy of Economic Studies of Moldova. After that, my background consists of a mix between internships and a few years of experience in the hospitality industry.Why did you choose Sweden

https://www.ses.lu.se/en/education/masters-programmes/meet-our-alumni/what-alexandra-says-about-masters-service-management-tourism - 2025-11-23

Get to know the participants of the CROCUS conference Beyond Site/Sight. As a preparation for Beyond site/sight we ask all participants to reflect on place and placemaking in relation to their own practice. Parts of the reflections was published in the Beyond Site/Sight publication, edited by Jörgen Dahlqvist, Ida de Wit Sandström, Cecilia Fredriksson, Marie Ledendal and Robert Willim. Reflections

https://www.ses.lu.se/en/crocus/crocus-conference-beyond-sitesight-2024/beyond-sitesights-community - 2025-11-23

Name: Jens RadmannSpecialisation: TourismGraduation year: 2022Current workplace and position: Project manager with a focus on events at Företagarna/The Entrepreneurs organization What did you do before you started studying the master’s programme in Service Management?I graduated from Umeå University with a bachelor’s degree in human Geography, focusing on Tourism. During the summer break, before s

https://www.ses.lu.se/en/education/masters-programmes/meet-our-alumni/what-jens-says-about-masters-service-management-tourism - 2025-11-23

Afina from Indonesia What is the best thing about the Service Management programme?The programme has a well-designed syllabus. It really guides students to understand the theories and concepts that are useful for practice in the industry and also for lifelong learning. Additionally, the course design usually provides useful workshops for students to do well in assignments and examinations.Why did

https://www.ses.lu.se/en/what-afina-says-about-masters-service-management-retail - 2025-11-23

Terence from Mauritius Why did you choose the Supply Chain specialisation?The Supply chain specialization is something that I have had an interest in as it has an organizational thinking and problem-solving aspect to it, which I enjoy. I knew that I wanted to work with people while still having that supply chain aspect in my life and Service Management provided me with a combination of both worlds

https://www.ses.lu.se/en/what-terence-says-about-masters-service-management-supply-chain-management - 2025-11-23

SMMX15, 7,5 credits The course provides students with an introduction to the history and philosophies of sustainability and sustainable development from a social science perspective. Theoretical key concepts such as ecological modernization, environmental governance and the Anthropocene are critically discussed in economic, organizational and justice-based contexts.More information:Welcome letterS

https://www.ses.lu.se/en/education/stand-alone-courses/introduction-sustainability - 2025-11-23

Spring 2025 Semester 2SMMX21 Methods in Social Sciences (15 credits)SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMX22 Service Development and Entrepreneurship (15 credits)SyllabusReading listExaminerFor specialisation Retailing and ConsumptionSMMM23 Digitalizing Stores (7.5 credits)SyllabusReading listExaminerSMMM24 Retail Development and Places (7.5 credits)Sy

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-23 - 2025-11-23

To confirm your plans to study at the Master Programme in Service Management for the start in 2024, please fill in this SIR form (Statement of Intention to Register) no later than June 2. Name: (required) Address: (required) Postaladdress: (required) Country (required) Email (required) I am admitted to the Master Programme in Service Management, with specialisation: (required) Culture and Creativi

https://www.ses.lu.se/en/form/statement-intention-register-autumn-semester-2024 - 2025-11-23

Dear master students on the course SMMV18, We are happy to invite you to a workshop on how to become interculturally competent. Guest lecturer is Lu Yi Nilsson, international coordinator at the Social Science Faculty. During the workshop, we will explore what intercultural competence is, why it’s essential in today’s world, and how it represents a lifelong learning journey. We’ll also cover interc

https://www.ses.lu.se/en/form/welcome-workshop-intercultural-competence-12th-december-2024 - 2025-11-23

The Department of Service Studies is part of several interdisciplinary research centers and networks. What characterizes these platforms is that they work as gathering points for researchers and practitioners, stimulating research and dialogue across boundaries – both within the academy and in the surrounding society. Centre for retail researchAn interdisciplinary centre of excellence in retail re

https://www.ses.lu.se/en/collaborate/research-centres-and-networks - 2025-11-23

Autumn Semester 2025 Semester 1All specialisationsSMMX11 Introduction to Service Management (7.5 credits) 1/9 – 30/9-25SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMV12 Introduction to Culture and Creativity Management (7.5 credits) 1/10 – 31/10-25SyllabusReading listExaminerFor specialisation Retailing and ConsumptionSMMM13 Introduction to Retailing and Consum

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-autumn-2025 - 2025-11-23

SESA03, stand-alone course, 3 credits Are you interested in understanding how volunteerism can strengthen Sweden's preparedness in times of crisis and war? To enhance total defense and civil preparedness, Sweden has intensified its efforts, especially after joining NATO. This course focuses on the role of volunteerism in crises and wars, and how volunteer organizations collaborate with public auth

https://www.ses.lu.se/en/education/stand-alone-courses/role-volunteering-crisis-and-war - 2025-11-23

To confirm your plans to study at the Master Programme in Service Management for the start in 2025, please fill in this SIR form (Statement of Intention to Register) no later than June 1. Status message Sorry...This form is closed to new submissions. Leave this field blank Master CoordinatorBritta Persson Email: master [at] ses [dot] lu [dot] se (master[at]ses[dot]lu[dot]se)Phone: +46 42 35 65 97

https://www.ses.lu.se/en/form/statement-intention-register-autumn-semester-2025 - 2025-11-23

Study places The library’s study places are on level 1 and on level 2. The large reading room on level 2 is a quiet reading room. The study places are available during the library’s opening hours. Group rooms There are four bookable rooms available for group studies. You'll find booking rules and booking form on the page "Group rooms".  Group rooms Computers The library has computers for searching

https://www.sambib.lu.se/en/about-library/study-spaces - 2025-11-23